1. Agreement to Terms
These Terms of Service ("Terms") govern your access to and use of the websites, services, software, and content (collectively, the "Services") provided by Iron Sight Digital ("Iron Sight Digital," "we," "us," or "our"). By accessing or using the Services, signing a proposal or order form, or providing your phone number for SMS or voice communications, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.
2. Eligibility
You must be at least 18 years old and able to form a binding contract to use the Services. If you are using the Services on behalf of a business, you represent that you have authority to bind that business to these Terms.
3. Description of Services
Iron Sight Digital provides done-for-you marketing systems, including but not limited to: website design and hosting, CRM setup and management, AI voice agents, AI SMS agents, chat widgets, appointment booking, automated follow-up, review automation, social media posting, SEO, and related consulting. Most services are delivered through and powered by the GoHighLevel platform.
4. Fees, Billing & Renewals
4.1 Setup, Recurring & Usage Fees
- Setup Fees: One-time setup fees are due before work begins and are non-refundable once work has commenced.
- Monthly Fees: Recurring monthly fees are billed in advance on the same date each month via the payment method on file.
- Domain & Renewals: Domain registration and annual renewals may be included in your tier; if your account is canceled, the domain may not transfer automatically and additional fees may apply.
- Usage Costs: Some services (SMS, MMS, voice minutes, AI usage, email) carry per-message or per-minute carrier and platform costs that may be billed separately or wrapped into your plan, as agreed in your order form.
- Late Payment: Failed or late payments may result in suspension of Services until the balance is resolved.
- Taxes: Fees are exclusive of applicable taxes, which are your responsibility.
5. Cancellation
You may cancel your monthly Services at any time with at least 30 days' written notice to david@ironsightdigital.co. You will be billed for the final billing cycle within the notice period. Setup fees, completed work, and prepaid amounts are non-refundable.
6. SMS, MMS & A2P 10DLC Compliance
6.1 Consumer Messaging Terms
Our messaging is delivered through GoHighLevel and Twilio under registered A2P 10DLC campaigns. By using our Services or providing your phone number, you agree to the following:
- You will only receive messages after providing express opt-in consent via a clear method (web form, checkbox, keyword opt-in, or verbal confirmation captured in writing).
- Message frequency varies. Standard message and data rates may apply.
- You can opt out at any time by replying STOP. Reply HELP for help.
- Carriers are not liable for delayed or undelivered messages.
- Mobile numbers and SMS opt-in data are never sold or shared with third parties for their own marketing purposes.
6.2 Client Obligations
If you are a business using our platform, you agree to send only messages permitted by your registered A2P 10DLC campaign use case; collect and store proof of opt-in for every recipient; honor opt-out requests immediately; not send messages that are SHAFT (Sex, Hate, Alcohol, Firearms, Tobacco) prohibited, fraudulent, or that violate the CTIA Messaging Principles, TCPA, CAN-SPAM, or any carrier rules. You are solely responsible for the content and legality of messages sent from your account.
7. AI Voice & Chat Agents
AI voice and chat agents respond using language models and may produce inaccurate or unintended output. You acknowledge that AI agents are not a substitute for professional advice (legal, medical, financial, etc.) and that Iron Sight Digital is not liable for actions taken in reliance on AI output. Calls and chats may be recorded and transcribed as described in our Privacy Policy.
8. Acceptable Use
You agree not to use the Services to:
- Violate any law, regulation, or third-party right
- Send spam, unsolicited messages, or messages without proper consent
- Send SHAFT-prohibited content, hate speech, harassment, or fraudulent content
- Impersonate any person or entity, or misrepresent your affiliation
- Attempt to access, scrape, reverse-engineer, or interfere with the Services
- Upload viruses, malware, or other harmful code
- Resell or sublicense the Services without our written permission
We may suspend or terminate your account immediately for any violation of this section, without refund.
9. Client Content & License
You retain ownership of content you provide ("Client Content"), including logos, copy, images, and customer data. You grant Iron Sight Digital a non-exclusive, worldwide, royalty-free license to use, host, copy, transmit, display, and modify Client Content as needed to provide the Services. You represent that you have all rights necessary to grant this license.
10. Our Intellectual Property
All software, templates, workflows, automations, documentation, and other materials created or provided by Iron Sight Digital remain our intellectual property. We grant you a limited, non-exclusive, non-transferable license to use them solely in connection with the Services during the term of your subscription.
11. Third-Party Services
The Services rely on third-party platforms including GoHighLevel, Twilio, Stripe, Google, Meta/Facebook, and AI providers. Your use of those platforms is also governed by their respective terms and policies. We are not responsible for outages, changes, or actions of third-party providers.
12. Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE ANY SPECIFIC LEAD VOLUME, REVENUE, RANKING, BOOKINGS, OR BUSINESS OUTCOME.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IRON SIGHT DIGITAL AND ITS OWNERS, EMPLOYEES, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY ARISING FROM OR RELATED TO THE SERVICES WILL NOT EXCEED THE TOTAL FEES YOU PAID TO US IN THE THREE (3) MONTHS PRECEDING THE CLAIM.
14. Indemnification
You agree to indemnify, defend, and hold harmless Iron Sight Digital from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of (a) your use of the Services, (b) Client Content, (c) messages or calls sent from your account, (d) your violation of these Terms, or (e) your violation of any law or third-party right, including TCPA, CAN-SPAM, CTIA, and carrier rules.
15. Termination
We may suspend or terminate your access to the Services at any time, with or without notice, for any violation of these Terms or non-payment. Upon termination, your right to use the Services ends immediately. Sections that by their nature should survive termination will survive.
16. Governing Law & Disputes
These Terms are governed by the laws of the Commonwealth of Pennsylvania, USA, without regard to its conflict-of-law principles. Any dispute arising from these Terms or the Services will be resolved exclusively in the state or federal courts located in Bucks County, Pennsylvania, and you consent to personal jurisdiction there.
17. Changes to These Terms
We may update these Terms from time to time. The "Effective" date at the top reflects the most recent revision. Continued use of the Services after changes constitutes acceptance of the updated Terms.
18. Contact
Iron Sight Digital
Perkasie, PA, USA
Email: david@ironsightdigital.co